Microsoft / Best Buy
This class action was filed in the King County Superior Court of the State of Washington on May 10, 2004. The complaint alleges that defendants Microsoft Corporation and Best Buy Stores, Inc., established MSN internet access accounts and trial subscriptions in the names of class members without their consent or knowledge, and charged their credit or debit cards for the unauthorized, unused service.
On April 10, 2006, Judge Douglass A. North certified the following class:
All people in the United States who (1) at any time from December 1, 1999 to the present, paid Microsoft for charges in connection with a free-trial MSN Internet access service account that was established in their name at a Best Buy store but did not receive a full refund, and (2) did not log on to the account.
Excluded from the class are Defendants; any entity in which any Defendant has a controlling interest; Defendants' officers, directors and employees; Defendants' legal representatives, heirs successors and assigns; any judge to whom the case is assigned and his or her immediate family; and any person who timely and validly excludes himself or herself from the class.
After the class was certified, the court appointed a Special Master to investigate alleged discovery violations by Best Buy and its former counsel. The Special Master has submitted his report to the court and it is under review.
Contact Information If you believe you may be a member of the class or if you would like further information, please e-mail Janissa Strabuk or call 206-682-5600 or toll-free 1-877-747-9016.
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